The only daycare trust score

Terms of Service

Last updated: March 15, 2026

1. Acceptance of Terms

By accessing or using Upper West Side Mums, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

2. Description of Service

Upper West Side Mums is an information platform for parents that provides neighborhood-specific guidance on schools, daycares, restaurants, events, and general parenting topics. The service includes AI-powered chat, provider directories with trust data, and community features.

3. AI Disclaimer

This is important — please read carefully:

  • Not professional advice. AI responses on Upper West Side Mums are for informational purposes only. They do not constitute medical, legal, financial, educational, or professional advice of any kind.
  • No diagnosis or treatment. Never use Upper West Side Mums to diagnose or treat medical or developmental conditions. Always consult a licensed pediatrician or healthcare provider.
  • No legal guidance. For custody, divorce, education law, or any legal matter, consult a licensed attorney.
  • No financial advice. For tax, investment, or insurance decisions, consult a licensed financial advisor.
  • School admissions. Our school guidance is based on general patterns and publicly available information. We have no insider access to admissions decisions. Outcomes are never guaranteed.
  • AI limitations. AI can make mistakes, produce outdated information, or generate inaccurate responses. Always verify important information independently.
  • Emergency situations. If you or your child are in immediate danger, call 911. Do not rely on Upper West Side Mums in an emergency.

4. Provider Data Disclaimer

Daycare, school, restaurant, and other provider data on Upper West Side Mums is sourced from M8ven, public records, and user contributions. While we strive for accuracy:

  • Trust scores, violation records, and reviews are provided as-is and may not reflect the most current status
  • We are not responsible for the accuracy of third-party data
  • Always verify provider credentials, licenses, and safety records independently before making decisions about your child's care
  • Inclusion on Upper West Side Mums does not constitute an endorsement or recommendation

5. Accounts & Subscriptions

You are responsible for maintaining the security of your account. Paid subscriptions are billed monthly through Stripe. You may cancel at any time — access continues through the end of your billing period. Refunds are handled on a case-by-case basis.

6. Acceptable Use

You agree not to:

  • Use Upper West Side Mums for any unlawful purpose
  • Attempt to manipulate AI responses or exploit the system
  • Scrape, copy, or redistribute provider data
  • Submit false reviews or feedback
  • Impersonate another person or misrepresent your identity

7. Fair Use

All plans, including unlimited, are intended for personal, non-commercial use by individual parents and families. We reserve the right to suspend or terminate accounts that exhibit automated, programmatic, or commercial usage patterns. If we believe your usage is outside normal personal use, we will contact you before taking action.

8. Intellectual Property

All content, design, and branding on Upper West Side Mums is owned by us or our licensors. Provider data is sourced from M8ven under license. You may not reproduce or redistribute any content without permission.

9. Limitation of Liability

Upper West Side Mums is provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, we are not liable for any damages arising from your use of the service, including but not limited to decisions made based on AI responses or provider data.

10. Indemnification

You agree to indemnify and hold harmless Upper West Side Mums, its operators, and affiliates from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Changes to Terms

We may update these terms from time to time. Continued use of Upper West Side Mums after changes constitutes acceptance of the updated terms. We will notify registered users of significant changes via email.

12. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles.

13. Contact

Questions about these terms? Reach us at legal@uppereastsidemums.com.